Here you can check the frequently asked questions of the Movement for Peace communication channel
How can I increase anonymity when reporting?
Some tips for achieving maximum anonymity, in addition to informing that the report is anonymous are:
● Make sure that the description of the communication does not include information with which it is easy to identify you. The same applies to the documents you attach as possible evidence
.● Do not report from a computer connected to the company's network, including a cell phone connected to corporate Wi-Fi. Ithikios does not record information, but before reaching our systems it must pass through our own control systems such as proxies or firewalls and there may be configurations that allow us to know what
services it is connecting to.● You can use the open source TOR browser, which anonymizes the IP address.
I have lost my access code to check the status of the complaint. What can I do?
Unfortunately, and for security reasons, only the alerter knows your access code and password. If you lose any of them, you won't be able to keep track of the communication, that doesn't mean that the communication doesn't run its course, simply that you won't be able to see how it's progressing, or provide more information if the company requires it.
If there is an emergency should I use this channel?
No, this channel is not designed to manage emergencies or emergencies. Contact authorities or emergency services in this case.
Is anonymity guaranteed in the complaint?
In the complaint process, you can decide whether to report your personal data or not. If you decide not to do so, you must establish your own follow-up through the complaints channel to see the progress and the resolution. The channel will provide you with a username and password to access the progress of the complaint. The channel is independent of the entity, it does not record information about the IP from which it connects.
Is there a code of ethics in which to review behaviors that are reportable?
Yes You can review the Code of Conduct and the Protocol for Action against Sexual Harassment from here. For all other reportable actions, current regulations should be consulted
.What happens if, later, it is found that the content of a report is false?
The important thing is to act in good faith and that there is reason to believe that the facts reported are true. MPDL does not expect the whistleblower to investigate the facts. The entity is the one who must assume this function. If the investigation concludes that there has been no violation, and it is concluded that the notifier has acted in good faith, the notifier should not fear any type of retaliation
.What is the MPDL Complaints Channel?
It is a means of communication that MPDL makes available to all those defined groups with access to this Channel. Through this medium, you can send communications referring to the areas of application of the Code of Conduct, the Protocol for Action against Harassment or any other applicable policy, regulation or law
.A series of categories have been defined that help to classify communications by area, thus facilitating their management and the completion of data collection forms.
Where is the platform that manages the channel?
Why do I have to report what I know?
Respect, impartiality, independence and transparency are fundamental values for the MPDL. We have an obligation to know and understand our internal regulations. In addition, we have the responsibility to report any possible breach of our Code and other applicable regulations
.